Terms of Service

1. Agreement to Terms

By accessing or using the Chabad Chinuch educational platform ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.

For Schools: These Terms are supplemented by the Master Service Agreement (MSA) and Data Processing Agreement (DPA), which govern the contractual relationship between schools and Chabad Chinuch. Schools must accept the MSA and DPA during registration. These documents are available at /legal/schools.

2. Description of Service

Chabad Chinuch provides a comprehensive educational management platform for Jewish schools, including:

• Student information management
• Attendance tracking
• Behavior incident logs
• Bus and transportation check-in/check-out
• Assessments, standards, and skills tracking
• Gradebook and report cards
• Parent and teacher communication
• Student profiles
• Staff and user management
• Multi-school administration (if applicable)
• AI-powered curriculum generation

The Company may update or improve features periodically.

3. User Accounts

3.1 Account Creation

To use our Service, you must create an account. You agree to:

• Provide accurate, current, and complete information
• Maintain and update your information
• Keep your password secure and confidential
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use

3.2 Account Types

• School Administrator: Full access to school management features
• Teacher: Access to class management and student records
• Student: Access to assignments and personal academic records
• Parent: View-only access to their children's records

4. Acceptable Use Policy

You agree not to:

• Use the Service for any unlawful purpose
• Impersonate another person or entity
• Share login credentials with unauthorized users
• Attempt to gain unauthorized access to any portion of the Service
• Upload malicious code or interfere with the Service
• Use the Service to harass, abuse, or harm others
• Scrape or copy content without permission
• Violate any applicable laws or regulations, including FERPA, COPPA, and state student privacy laws

5. Privacy and Data Protection

Your use of our Service is also governed by our Privacy Policy. We are committed to protecting student privacy and comply with:

• FERPA (Family Educational Rights and Privacy Act)
• COPPA (Children's Online Privacy Protection Act)
• PPRA (Protection of Pupil Rights Amendment)
• IDEA (Individuals with Disabilities Education Act)
• State student privacy laws (CA SOPIPA, NY Ed Law §2-d, CO SB 16-173, TX laws, etc.)

For Schools: The Data Processing Agreement (DPA) provides detailed information about how we process student data in compliance with these laws. See /legal/schools#dpa.

6. Data Ownership and Export Rights

Schools own 100% of all Student Data. This includes:

• Attendance records
• Behavior logs
• Bus logs
• Assessments and standards data
• Grades & report cards
• Parent/guardian information
• Student profiles
• User accounts linked to the School
• Communications

Schools may request an export of all Student Data at any time in machine-readable format (CSV, JSON, SQL, or equivalent). We will provide exports within 10 business days of request.

For detailed information, see our Data Ownership & Export Statement.

7. Data Retention and Deletion

We retain student data only as long as necessary:

• Active Schools: Data is retained while the school's account is active
• School Termination: Data is archived for 60 days, then permanently deleted
• School Requests: We delete specific student records within 10 business days of request
• Audit Logs: Retained for 1 year for compliance, unless longer retention is required

For detailed retention policies, see our Data Retention & Deletion Policy.

8. Security

We maintain industry-standard security safeguards, including:

• Encryption in transit (HTTPS/TLS) and at rest
• Secure authentication and password hashing
• Role-based access controls
• Audit logs
• Network security filters
• Regular backups
• System monitoring
• Incident response procedures

A full Security Policy is available at /legal/schools#security.

9. Breach Notification

In the event of unauthorized access or disclosure of Student Data, we will notify affected schools within 72 hours of confirming a breach. Notifications will include:

• Description of the incident
• Data affected
• Individuals impacted
• Steps taken to contain the issue
• Recommendations for schools
• Contact for follow-up questions

See our Incident Response Plan for details.

10. Intellectual Property

10.1 Our Content

The Service and its original content (excluding user-generated content) are owned by Chinuch App LLC (DBA Chabad Chinuch) and are protected by copyright, trademark, and other intellectual property laws. This includes:

• The Platform and codebase
• UI/UX designs and architecture
• Documentation

10.2 User Content

Schools and users retain ownership of content they create. By uploading content, you grant us a license to use, store, and display your content as necessary to provide the Service. This includes:

• Lesson plans and curriculum materials
• Assessments and educational resources
• Student work (with appropriate permissions)

10.3 Student Data Ownership

Schools own all Student Data. The Company has no ownership rights to Student Data. See Data Ownership & Export Statement for details.

11. Payment Terms

If your school subscribes to a paid plan:

• Fees are determined by school enrollment, feature tier, and billing cycle
• Payment is due according to the selected billing cycle
• Invoices are due within 30 days
• Late payments may result in suspended access
• Prices are subject to change with 30 days notice
• Fees are non-refundable unless otherwise stated
• Schools are responsible for all applicable taxes

Detailed payment terms are included in the Master Service Agreement.

12. Support & Maintenance

We provide:

• Email support
• Reasonable response times
• Bug fixes and patching
• Feature updates
• Performance monitoring

Support is available to School administrators and authorized staff.

13. Disclaimers

THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING:

• Warranties of merchantability and fitness for a particular purpose
• That the Service will be uninterrupted or error-free
• The accuracy or reliability of any information obtained through the Service

14. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

• Neither party is liable for indirect or consequential damages
• The Company's total liability is limited to fees paid in the previous 12 months
• CHABAD CHINUCH SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE SERVICE

15. Indemnification

School Indemnifies Company: For claims arising from misuse of the Platform, violation of laws by School personnel, improper sharing of data, or inaccurate data entered into the system.

Company Indemnifies School: For claims arising from negligent handling of Student Data or breaches caused by Company systems.

16. Termination

Either party may terminate for:

• Breach of Agreement
• Failure to pay fees
• Security concerns
• School request (with 30 days written notice)

Upon termination:

• All School data will be deleted within 60 days
• The School may request a full export before deletion
• Access will be disabled

All rights to data export remain intact.

17. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the state in which Chinuch App LLC is registered, without regard to its conflict of law provisions.

18. Entire Agreement

These Terms, combined with:

• Privacy Policy
• Master Service Agreement (MSA) (for schools)
• Data Processing Agreement (DPA) (for schools)
• Security Policy (for schools)

constitute the entire understanding between the parties.

19. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes via email or platform notification. Continued use after changes constitutes acceptance of the updated Terms.

20. Contact Information

For questions about these Terms, please contact us:

For school-specific legal agreements, please visit /legal/schools.